Refund Policy
A clear explanation of how subscription charges, cancellations, and billing issues are handled.
AdRemake uses real GPU and generation costs as soon as work starts, so subscription payments are generally non-refundable once a billing cycle has begun or renewed.
Each generation and workflow run carries direct platform cost. Because access and usage begin immediately, we do not offer refunds for active subscription periods, partial months, or unused capacity.
You can cancel your subscription before the next renewal date to avoid future charges. If you cancel, your access remains available until the end of the current billing cycle.
If you believe you were charged in error or ran into an account issue, contact support and we will review the situation directly.
For billing support, reach out at help@adremake.com.